Support

Contact Us

Need help with Hoop Stats Pro? We're here to assist you.

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I cancel my subscription?

You can manage and cancel your subscription through your Apple ID settings. Go to Settings > Your Name > Subscriptions on your iOS device, or visit apps.apple.com/account/subscriptions on the web.

How do I delete my account?

You can delete your account from within the app. Go to Settings > scroll to the bottom > "Delete My Account". This will permanently remove all your data.

Can I use the app offline?

Yes! You can track games and manage your roster offline. Data will sync to the cloud when you're back online (subscription required for cloud sync).

How do I share stats with my team?

Go to Settings > Share with Team to create a shareable link. Anyone with the link can view your team's stats in read-only mode.

Is my data secure?

Yes. All data is encrypted in transit and at rest. We use industry-standard security practices. See our Privacy Policy for details.

How do I request a refund?

Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com to request a refund.

App Version

Current Version: 1.0.0 (Build 22)